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Privacy Policy

1. INTRODUCTION

Eliovp, a private limited liability company (“besloten vennootschap” or “BV”), incorporated, organized and existing under the laws of Belgium, with oce at Kluizenmeersen 15, 9170 Sint-Gillis-Waas, Belgium, registered with the Crossroads Bank for Enterprises (“Kruispuntbank van Ondernemingen” or “KBO”) under enterprise number 0680.470.638 (hereafter “Eliovp”), attaches great importance to the protection of personal data. We take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. We would like to inform you through this Privacy Policy about the collection and processing of your personal data. We ask that you read this document carefully as it contains important information about how your personal data is processed and for what purpose. This Privacy Policy relates to all services provided by us and in general to all activities we carry out. By entering into a contract with us or communicating your personal data outside of a contract, you expressly declare that you have read this Privacy Policy and expressly agree to this Policy as well as to the processing of the data itself.

2. DATA CONTROLLER AND ITS COMMITMENTS

Eliovp is the data controller of your personal data. In the collection and processing of your personal data, we respect both Belgian and European regulations on the protection of personal data. We work in accordance with the General Data Protection Regulation (AVG” or “GDPR). You can reach Eliovp via the following contact details:

Eliovp (bv)
Kluizenmeersen 15
9170 Sint-Gillis-Waas
Belgium
Tel: +32 (0)474 84 40 61
Email: info@eliovp.com

3. THE PERSONAL DATA WE PROCESS

According to your capacity, activity and relationship with our company, you provide us with the following personal data:

  • Your identity and contact details (name, title of address, address, email address, telephone and mobile number).
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Data on your activities on our website

We kindly point out that you are responsible for all data that you provide to us and that we rely on its accuracy. Should your data no longer be up to date, please inform us by return. You are not obliged to communicate your personal data, but you understand that the provision of certain services or cooperation becomes impossible if you do not consent to their collection and processing.

4. PROCESSING PURPOSES AND LEGAL BASIS

4.1 CUSTOMER DATA

Within the framework of our services and our activities, we collect and process the identity and contact data, if applicable VAT number and account number of our customers and clients, and, if applicable, of their sta, employees, appointees and other useful contacts. The purposes for which these data are processed are the execution of the agreements, customer management, accounting and direct marketing activities (e.g. in order to provide the customer with informative news items about new products and services of Eliovp, events related to the activities of Eliovp, events of partners of Eliovp, job-related information and vacancies, the activities and services of Eliovp and/or its partners, accession of employees, important news items, et cetera). The legal grounds are the execution of the agreement, the fulfilment of legal and regulatory obligations, our legitimate interest and, if applicable, the explicit consent of the customer.

4.2 DATA FROM SUPPLIERS AND SUBCONTRACTORS

We collect and process the identity and contact data, if applicable VAT number and account number of our suppliers and subcontractors, and, if applicable, of their sta, employees, appointees and other useful contacts. The purposes of these processing activities are the execution of this agreement, the management of the suppliers/subcontractors, accounting and direct marketing activities (e.g. to provide the supplier or subcontractor with informative news items about new products and services of Eliovp, events related to the operation of Eliovp, events of partners of Eliovp, job-related information and vacancies, the operation and services of Eliovp and/or its partners, entry of employees, important news items, et cetera). The legal grounds are the execution of the agreement, the fulfilment of legal and regulatory obligations, our legitimate interest and, if applicable, the explicit consent of the supplier/subcontractor.

4.3 PERSONNEL DATA

We collect and process the identity and contact details of our employees, as well as any personal data, data relating to recruitment, data relating to payroll processing, data relating to the execution of the employment contract and financial data. The purposes of these processes are the execution of the employment contract, personnel management and payroll administration. The legal grounds are the execution of the contract, the fulfilment of legal and regulatory obligations and/or our legitimate interest.

4.4 OTHER DATA

In addition to the data of customers, suppliers/subcontractors and personnel, we also process personal data of others, such as website visitors, subscribers to our newsletter, possible new customers/prospects, useful contacts within our sector, network contacts, expert contacts, etc. The purposes of these processing operations are the interest of our business, direct marketing and public relations. The legal basis is our legitimate interest or in some cases the performance of a contract.

5. ACCESS BY EMPLOYEES, COLLABORATORS AND APPOINTEES

For the purpose of processing your personal data, we provide access to your personal data to our employees, associates and appointees. We guarantee a similar level of protection by providing contractual obligations to these employees, collaborators and appointees, which are similar to this Privacy Policy.

6. TRANSMISSION TO THIRD PARTIES

Certain personal data collected by us will be passed on to and possibly processed by third-party service providers, such as the social secretariat, our IT and software suppliers, accountant and auditor, within the framework of the execution of our agreement or if this is necessary for the execution of our legal obligations. It is possible that one or more of the above third parties are located outside the European Economic Area (“EEA”). However, personal data will only be transferred to third countries with an adequate level of protection. The employees, managers and/or representatives of the above-mentioned service providers or institutions and the specialized service providers appointed by them must respect the confidential nature of your personal data and can only use these data for the purposes for which they were provided. We will only sell or make your personal data commercially available to third parties or partners for information or advertising purposes with your prior express consent.

7. DURATION OF PROCESSING

Personal data will be kept and processed by us for a period of time that is necessary in relation to the purposes of the processing and in relation to the relationship (contractual or otherwise) that we have with you. Customer data and data of suppliers or subcontractors will in any case be deleted from our systems after a period of 10 years after the termination of the contract or project, except for these personal data that we must keep longer on the basis of specific legislation or in case of an ongoing dispute for which the personal data are still necessary.

8. RIGHTS

In accordance with and subject to the terms of Belgian privacy legislation and the provisions of the General Data Protection Regulation, we inform you that you have the following rights:

  • Right to information: you have the right to know what data we collect from you, for what purposes, on what legal basis, how long we keep this data and to whom we may transfer this data. This privacy policy has been drafted to accommodate this right.
  • Right of access and inspection: you have the right to acquaint yourself, free of charge, with the data we hold about you and to check what it is used for.
  • Right to rectification: you have the right to obtain correction of your inaccurate personal data or completion of incomplete personal data.
  • Right to data erasure or restriction: you have the right to request us to erase your personal data or to restrict its processing in the circumstances and under the conditions stipulated by the General Data Protection Regulation.
  • Right to data portability: you have the right to obtain the personal data you have provided to us in a structured, common and machine-readable form. You have the right to transfer this data to another data controller.
  • Right to object: you have the right to object to the processing of your personal data for serious and legitimate reasons.
  • Right to withdraw consent: If the processing of personal data is based on prior consent, you have the right to withdraw this consent. These personal data will then only be processed if we have another legal basis for doing so.
  • Automatic decisions and profiling: we confirm that the processing of personal data does not include profiling and that you will not be subject to fully automated decisions.

You can exercise the aforementioned rights by contacting Eliovp. The contact person for this is: Elio Van Puyvelde with contact details: info@eliovp.com. To ensure that the request is made by you, we ask you to send a copy of your proof of identity with the request. Eliovp is committed to responding to your request as quickly as possible and within thirty days . In case of a complex request, this time limit might be extended by two months

You should keep in mind that Eliovp may not be obliged to comply with your request to view, correct, delete or transfer your data. This is for reasons of execution of a legal obligation, the execution of the agreement or our legitimate interest, and as long as these data are necessary for the purposes for which they were collected. We make every eort to handle your personal data in a careful and legitimate manner in accordance with the applicable regulations.

Nevertheless, if you believe that your rights have been violated and your concerns have not been addressed within our company, you have the right to lodge a complaint with: Data Protection Authority Rue du Mail 35, 1000 Brussels Tel. 02 274 48 00 Fax. 02 274 48 35 E-mail: contact@apd-gba.be.

You also have the right to apply to the courts if you believe that you would suer damage as a result of the processing of your personal data.

9. TECHNICAL AND ORGANIZATIONAL MEASURES

We take the necessary technical and organizational measures to process your personal data with an adequate level of security and to protect them against destruction, loss, falsification, alteration, unauthorized access or accidental disclosure to third parties, as well as any other unauthorized processing of these data. Under no circumstances can Eliovp be held liable for any direct or indirect damage resulting from an erroneous or unlawful use by a third party of the personal data.

10. IN CASE OF FURTHER QUESTIONS

If after reading this Privacy Policy you have further questions or comments regarding the collection and processing of your personal data, you may contact Eliovp BV either by post to or by email.

Eliovp (BV)
Kluizenmeersen 15
9170 Sint-Gillis-Waas
Belgium
Tel: +32 (0)474 84 40 61
Email: info@eliovp.com