On premises or entirely in Europe
Run AIDesk inside your own environment or host it entirely within Europe.
Messages, prompts, and customer data are not sent to OpenAI, Anthropic, Gemini, or other US hyperscaler AI APIs.
YOUR INBOX STAYS FAMILIAR. YOUR DATA STAYS UNDER YOUR CONTROL.
SOVEREIGN AI FOR THE INBOX YOU ALREADY USE
AIDesk
Turn shared email into accountable client work without forcing your team to abandon Outlook, Gmail, or the mail client they already use.
Deploy on premises or hosted entirely within Europe. No OpenAI, Anthropic, Gemini, or other US hyperscaler AI APIs process your messages or customer data.
WHY AIDESK IS DIFFERENT
Keep your inbox. Keep control.
AIDesk fits around the tools your team already knows while keeping AI processing where you choose.
Outlook, Google Mail, and IMAP stay in the picture
Connect Microsoft 365, Google Workspace or Gmail, and any supported IMAP mailbox.
Your existing mail client can keep working while AIDesk adds shared ownership, customer context, workflows, and private AI behind it.
- ON-PREMISES
- EU-HOSTED
- NO US AI APIS
- MICROSOFT 365
- GOOGLE MAIL
- IMAP
PRODUCT PILLARS
From shared mail to clear ownership
AIDesk is built for teams where client requests arrive by email but need accountable owners, visible status, and reliable handoffs.
Shared mail desk
Connect team mailboxes, open client threads, and keep replies tied to the customer and work item they affect.
Email workflow
Team task board
Move requests through todo, in-progress, waiting, and done states with assignees and source threads attached.
Collaboration
Client context
Keep contacts, leads, projects, tickets, documents, chat, and calendar activity close to the conversation.
Collaboration
Flows automation
Use auditable rules for inbound mail, private AI analysis, task creation, routing, and execution control.
FlowsPRODUCTIVITY IMPACT ESTIMATOR
How much productive time could AIDesk give your team back?
Estimate the time currently lost to inbox triage, searching for context, manual follow-up and repetitive administration.
Start with this illustrative 10-person team at €75 per productive hour, then adjust every assumption to match your organisation.
MAIL DESK
Keep the inbox. Add ownership.
AIDesk connects to Microsoft 365, Google Mail, and IMAP instead of forcing a disruptive rip-and-replace.
Teams can keep their familiar mail client while AIDesk keeps the message, customer, ticket, and assigned work visible together.
Thread context
Email threads show linked contacts, tickets, tasks, and workflow tabs so client history stays attached to the decision.
Sovereign AI assistance
Summaries, classification, and reply preparation run inside your chosen on-premises or European environment, without sending the work to US hyperscaler AI APIs.
Mailbox compatibility
Connect Microsoft 365, Google Workspace or Gmail, and supported IMAP mailboxes while Outlook, Gmail, and existing mail clients continue to work.
TEAM WORK
Stop losing work between replies
Client work rarely ends with a single answer. AIDesk turns requests into visible tasks, tickets, and records that the whole team can coordinate around.
Tasks
Assign the next action, link the source email thread, and keep ownership visible on a clear board.
Tickets
Track support requests from email with priority, workflow state, internal comments, and external message count.
Leads and projects
Move opportunities and delivery work through organisation-specific stages.
Contacts and groups
Keep customer people, contact groups, and conversation history near each decision.
Documents
Store managed documents and link files to emails, tasks, leads, projects, and tickets.
Calendar and chat
Coordinate appointments, internal discussion, notifications, and team presence without leaving the flow.
FLOWS
Automate the repeatable parts
AIDesk Flows turn mailbox and record events into automations that remain visible to the team.
Teams can create organisation-wide and personal flows, review recent executions, and decide when automation should continue or stop.
Event triggers
Start flows from received email, lead state changes, project state changes, or calendar updates.
AI and actions
Analyze email threads, ask AI questions, create tasks, update states, route messages, and forward context.
Execution history
Recent runs show status, source records, dry runs, and trace links so automation remains auditable.
Ready to make every request owned?
Talk to ElioVP about AIDesk when shared email, team handoffs, and AI-assisted service work need clearer accountability.